Simply contact us by telephone, online form or send us email to firstname.lastname@example.org. We will connect you within 24 hours to assist you with your order.
We accept payment by T/T (bank wire), L/C. You could also use Western Union or PayPal for small amount payment (In this way there will be additional 3.9% paypal fee).
Products in stock usually ship within 24-48 hours of your order being received and processed. If a product is not in stock, turnaround time varies but is generally about 5-7 days, depending on availability.
Shipping time by vessel: 2 to 4 weeks according to different destination ports; Shipping time by air/courier: 2 to 6 working days.
For samples: Double plastic bags inside, aluminum foil bag outside; For bulk shipment: double plastic bags inside, paper drums outside, 20kgs-25kg/drum.
Sorry we are in B2B. Currently Novoherb only supply bulk raw materials to manufacturers and qualified distributors, not to individual.
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Novoherb is very glad to provide clients with 5g-20g free samples for lab testing, along with the original COA from Novoherb Lab. Simply complete the online form to request free samples.